Privacy policy

DATA PROTECTION POLICY

1. SECURITY OF DATA PROCESSING

We have implemented both technical and organizational measures to protect personal data. Whenever possible, we encrypt or pseudonymize personal data, making it as difficult as possible for third parties to infer personal information from our data.

Article 25 of the GDPR refers to "data protection by design and by default," which ensures that security measures are applied both in software (e.g., forms) and hardware (e.g., access to server rooms). Below, we will outline specific measures where applicable.

2. DATA COLLECTION DURING WEBSITE VISITS

When you visit our website for informational purposes only (i.e., without registering or providing information), we collect only the data your browser transmits to our server (“server log files”). This data is necessary to display our website and includes the following:

  • The specific website visited
  • Date and time of access
  • Amount of data transferred (in bytes)
  • Referring source/URL
  • Browser type and version
  • Operating system
  • IP address (if applicable: anonymized)

This data is processed in accordance with Article 6(1)(f) of the GDPR, based on our legitimate interest in improving the stability and functionality of our website. This data will not be shared or used for other purposes. However, we reserve the right to review server log files if there are concrete indications of unlawful use.

3. COOKIES

To make your visit to our website more engaging and to enable certain features, we use cookies on various pages. Cookies are small text files stored on your device. Some cookies are deleted after the browser session ends (session cookies), while others remain on your device to recognize your browser on subsequent visits (persistent cookies). Persistent cookies are deleted automatically after a specific period, which may vary depending on the cookie.

Cookies can help streamline the ordering process (e.g., saving items in a virtual cart for a later visit). If any of the cookies process personal data, it is done under Article 6(1)(b) of the GDPR for contractual purposes or Article 6(1)(f) to enhance website functionality and user experience.

We may collaborate with advertising partners to enhance our online offerings. In such cases, cookies from partner companies (third-party cookies) may also be stored on your device. Specific details about these cookies and the information collected will be provided where applicable.

Managing Cookies:
You can configure your browser to notify you about cookie usage and decide case-by-case whether to accept them, exclude them in certain cases, or disable them entirely. Instructions for managing cookies can be found in your browser's help menu:

Please note that disabling cookies may limit website functionality.

4. CONTACTING US

When you contact us (e.g., via contact form or email), we collect personal data. The specific data collected depends on the form you use. This information is stored and used solely to respond to your inquiry or to administer any related requests.

Data processing is based on our legitimate interest in responding to your inquiry (Article 6(1)(f) GDPR) or, if your inquiry aims to establish a contract, Article 6(1)(b) GDPR. Your data will be deleted after your inquiry has been fully resolved unless statutory retention requirements apply.

5. CUSTOMER ACCOUNTS AND CONTRACT PROCESSING

Personal data is collected and processed in accordance with Article 6(1)(b) GDPR when you provide it to us for contract fulfillment or to create a customer account. You can delete your account at any time by contacting us at the details provided above. After the contract is completed, your data will be restricted from further processing and deleted following statutory retention periods unless you consent to extended usage.

6. DATA PROCESSING FOR DIRECT MARKETING (Email Newsletter)

If you subscribe to our email newsletter, we will regularly send you updates about our offers. The only required information for subscription is your email address. Additional details, such as your name, are optional and used for personalization.

Subscriptions use a double opt-in process, meaning we will only send newsletters after you confirm your subscription via an email link. By activating the link, you consent to the processing of your personal data under Article 6(1)(a) GDPR. You can unsubscribe at any time via the link in the newsletter or by contacting us directly. Upon unsubscribing, your email address will be deleted unless you have consented to further use or we are legally permitted to retain it.

7. ORDER PROCESSING

For order processing, we may share certain data with third-party service providers, such as delivery services or payment processors. Data sharing is limited to what is necessary to fulfill your order under Article 6(1)(b) GDPR. Payment processors such as PayPal, Stripe, and Klarna may process your payment details to complete transactions.

Additional Information: